Serving the Wilmington Area Since 1992
Serving Wilmington, NC, and the surrounding area since 1992, Oriental Rug & Carpet Cleaning Specialists has been owned and operated by the Tuczynski family since 1997. A husband, wife and son team with a combined 50 years of experience in the carpet-cleaning industry, Michael and Terry Tuczynski, along with their son, Seth Tuczynski, are recognized as area experts.
A Family-Owned and Operated Rug & Carpet Cleaning Company
Seth Tuczynski actually grew up with the company, attending school by day and working afternoons in the family business, until he eventually made it his full-time profession. Seth’s 14 years of continual experience and ongoing training provides customers with superior results. “Our best advertisement is word-of-mouth referrals,” said Seth Tuczynski. That’s how we’ve grown our business – satisfied customers referring their friends and acquaintances to us.”
“Our guiding business principles are service and quality first and foremost,” says Michael Tuczynski. “We offer a 100% satisfaction guarantee. We strive for perfection and we don’t cut corners.”
Certified by the Institute for Inspection of Cleaning and Restoration Certification (IICRC), the skilled technicians at Oriental Rug & Carpet Cleaning Specialists meet and exceed all requirements for the cleaning, inspection and restoration industries. As conditions of certification, the company not only requires all technicians to undergo initial training, but also continuing education to maintain certification status.
Oriental Rug & Carpet Cleaning Specialists is certified as an in-plant cleaning facility and also as a cleaning truck, specializing in: Oriental, Chinese, Persian, Kilim, Dhurrie, Hook and all other natural fiber rugs and fine fabrics.
Said Terry Tuczynski, “We also use our expertise in Oriental rug cleaning and specialty rug cleaning to bring extraordinary cleaning service to any customers who have wall-to-wall carpeting and upholstered furniture of any material in their homes. We have the capacity to do wet cleaning, steam cleaning (hot water extraction) and also several dry cleaning methods when needed. In our experience 99% of all fabric can be wet cleaned which is the most efficient cleaning method.”
Michael added, “One specialty we have developed over the years has been the decontamination of rugs that have been soiled through pet accidents. We have been 100% successful in removing pet odors with our unique method, and we are also able to treat most stains. Although the stains can never be 100% guaranteed to come out (there are too many variables to guarantee this), we have been extremely successful in removing the majority of stains and able to blend them in so they are not as noticeable through our IICRC dye removal and repair methods.”
Oriental Rug & Carpet Cleaning Specialists serves customers in Wilmington, NC, and surrounding areas, including: New Hanover County, Brunswick County, Leland, Landfall, Figure 8 Island, area beaches and Hampstead.
Oriental Rug & Carpet Cleaning Specialists Looks to a Rewarding Future
Terry Tuczynski said, “Providing our customers first-class service and quality is how we have grown in the past and it is how we will continue to grow in the future. Our goal for the future is to keep serving our community and customers with the best possible Oriental rug and carpet cleaning service they can find. We are certified technicians that deliver results you can trust. We welcome you to call or stop by today to see how we can help you.” Some of the many services offered are:
- We require a technician on all jobs who has been formally trained and passed all required tests.
- We require a continuing education program to keep our technicians up-to-date on the latest changes in the industry.
- We maintain liability insurance to protect all parties in the event of an accident.
- We maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.